Pet Urgent Care in Southside Jacksonville, From Your Local Vet

Petfolk Veterinary & Urgent Care - Southside is a vet in Southside Jacksonville, FL, that sees sick and injured dogs and cats the same day. If your pet needs help today but is breathing and alert, walk in or book online. The clinic is open weekends (book online to see today's times).

Not sure if it's an emergency? Many problems can be handled by urgent care. Call the team and they'll help you decide where to go.

Call (904) 561-5900 now, or walk in. Same-day visits are open to new patients.

When is a 24-hour emergency hospital the better choice?

Go to a 24-hour emergency hospital right away if your pet can't breathe well, has collapsed, is having a seizure, was hit by a car, is bleeding hard, or has a swollen belly and keeps retching with nothing coming up. Petfolk Southside gives primary and urgent care; it is not an emergency hospital. The closest 24-hour option is VEG at 4507 Town Center Pkwy, on the same road as the clinic. Call them on the way so they can meet you at the door.

What does Petfolk Southside treat as urgent care?

Petfolk Southside treats problems that need a vet today but are not life-threatening. The Southside clinic page lists these among the reasons pets come in most:

• Vomiting or diarrhea that started in the last day or two

• A sudden limp, or a paw your dog won't put down

• Bite wounds, cuts and scrapes

• Red, itchy or hot skin, which the humid Jacksonville summer makes worse

• Head shaking, a sore ear or a squinting eye

• Straining to pee, or accidents on the couch or rug

• A swallowed sock, toy, grape or piece of chocolate

Heat needs its own line. A dog that collapses after a hot walk belongs at the 24-hour hospital. A dog that is still panting hard an hour after coming inside should be seen today.

Most answers come from tests done in the building. Petfolk Southside has an in-house lab for many tests, digital x-rays and basic ultrasound, plus an on-site pharmacy, so many pets get their first dose before they go home. See blood work and lab testing at Petfolk Southside and diagnostic imaging.

Your visit, step by step

1. Check in. Walk in or book online. You're shown to your own exam room, so a scared pet skips a crowded lobby.

2. Triage. A team member checks breathing, heart rate and pain first. The sickest pets are seen first.

3. Exam. The vet examines your pet with Fear Free handling: slow hands, quiet voices and treats when eating is allowed.

4. Estimate. You'll get an estimate before any test or treatment. The final bill can differ if the plan changes during the visit.

5. Treatment and a plan for home. You leave with written instructions and a short list of signs that mean you should call back.

I booked a same-day appointment, and my dog was in and out in no time.

Mya B., Google review

What Jacksonville pet parents run into

Some urgent visits here follow the weather. In September 2025, the Florida Department of Health in Duval County put out a health alert after blue-green algae toxins were found in the St. Johns River. Keep dogs out of green or scummy water, whether it's the river or a retention pond behind the house. Rinse your dog with clean water if they go in anyway, and call a vet right away if they vomit, drool or stumble afterward.

The Southside clinic page also names fleas and ticks all year, skin trouble from the humidity and mosquito-borne problems among the reasons pets come in. A sudden hot spot often turns into a check of flea prevention, too.

How do I pay for an urgent visit at Petfolk Southside?

Petfolk Southside takes Visa, Mastercard, American Express, Discover and Apple Pay, and offers CareCredit financing. The exam comes first; tests and medicine are added only after you see the estimate and agree to the plan. PetfolkCare members, whose plan starts at $199 a year, also get chat with a 24/7 care team for questions between visits.

Find the clinic

Petfolk Veterinary & Urgent Care - Southside is at 4852 Town Center Pkwy, Suite 108, Jacksonville, FL 32246, near St. Johns Town Center, and parking is free. Pet parents come from Baymeadows, Deerwood and Windy Hill. Call (904) 561-5900 before you leave home so the team knows you're coming.

If your pet isn't sick but a checkup is due, see wellness exams at Petfolk Southside.

Book a visit at Petfolk Veterinary & Urgent Care - Southside, or see all veterinary services in Southside.