PetfolkCare is our all-in-one membership that helps you plan, save, and simplify your pet’s care. With $99 off all exams, exclusive savings on treatments and vaccines, and 24/7 access to our care team, it’s the simplest way to make every visit easier and more affordable.

PetfolkCare isn’t insurance – it’s a membership that helps you save on the care you actually use. There are no deductibles, claim forms, or waiting for reimbursement – just straightforward savings and easy access to the care you trust.

Definitely, and many members do. Pet insurance helps with unexpected accidents or illnesses after they happen, while PetfolkCare gives you instant savings on routine and preventive care like exams and vaccines. Together, they offer complete coverage and real peace of mind.

Yes! Your PetfolkCare benefits travel with you. Whether you’re visiting your regular clinic or you need to visit another location while you’re on the move, your membership works seamlessly across all our centers.

Absolutely. You can enroll as many pets as you’d like, each with their own membership to make sure they get full access to benefits, unlimited exams, and personalized care from their own vet team.

Log onto your Petfolk account on the app or computer and click "Chat with Medical Team." From there, you can ask questions, get advice and practical steps from your expert team.

When we say our pricing is transparent, we mean it. You can see prices for all of our common procedures on our Pricing page. We’ll also never start any procedure or service without giving you a full estimate of costs and making sure you’d like to proceed.

Start with bringing your pet in for a nose-to-tail physical exam. If you share your pet’s medical records beforehand, we’ll be able to provide a more personalized exam. From there, you can keep up to date on your pet’s needs and services using the wellness checklist in the app. And, if anything else comes up, you can speak to our medical experts 24/7, also via the app.

Your membership starts the day you sign up. You’ll pay the annual $199 membership fee then, and benefits begin immediately, so you can use them right away, even at your first visit. PetfolkCare is active for 12 months and renews automatically each year on your sign-up date. But don’t worry: you’ll get a reminder first, and you can cancel anytime before renewal.

You can cancel anytime before your next renewal date, and your benefits will stay active until the end of your current membership year. Need to make a change or have a question? Reach out to our team anytime via the app, email, or phone and we’ll be happy to help.