Pet Urgent Care

Something's wrong, it isn't life-threatening, and it can't wait for a routine opening. That's what urgent care is for. Our Midlothian clinic, on Steam Avenue off Midlothian Turnpike, holds same-day spots every day from 8 AM to 6 PM, with in-clinic lab work and X-rays to find answers fast.
Call (804) 603-9509 before you come. We don't take walk-ins, but calling first is the fastest way into a same-day spot.
When it's an emergency: Go straight to a 24-hour emergency hospital for trouble breathing, collapse, seizures, heavy bleeding, a swollen belly with unproductive retching, a male cat straining with no urine, heatstroke, or a known poisoning. Those need emergency care, not urgent care. Our Midlothian clinic is open 8 AM to 6 PM, seven days a week, and we don't provide overnight care.
What Urgent Care Handles
Vomiting or diarrhea in a pet who's still alert.
Limping or a minor injury.
Ear or eye infections.
Cuts, scrapes, and bite wounds that aren't bleeding heavily.
Urinary accidents or straining in dogs and female cats.
Allergic reactions without breathing trouble.
Possible ingestion of something non-toxic.

Urgent Care vs. Emergency
Urgent care is for problems that need attention today but aren't life-threatening. An emergency hospital is for anything that could be fatal within hours, and for anything that can't wait after 6 PM. If you're not sure, call us and describe what you're seeing.

What Happens at the Visit
You go straight to an exam room and stay with your pet. The doctor examines your pet, explains what's likely, and recommends tests if needed. Lab work and X-rays happen here, and you get an estimate before anything is done. If your pet turns out to need overnight care, the doctor stabilizes and refers you to a 24-hour hospital.
"I brought my dog here after he became sick over the weekend (when his regular vet was closed)… I am glad to have this as an option for future when my regular vet is not available."
— Edward P., Petfolk client.

When Urgent Care Isn't the Right Fit
A mild problem that's been stable for weeks, like a small lump or slow weight gain, fits a sick visit or wellness exam better. And anything life-threatening belongs at an emergency hospital, even during our hours.
Storms, Fireworks, and Frightened Pets
Summer thunderstorms roll through the Richmond area, tropical-system remnants bring days of wind and rain, and July 4 brings fireworks in neighborhoods all over Chesterfield County. Frightened dogs bolt through doors, break through screens, and hurt themselves.
Before the season, book a visit to talk about anxiety medication. It needs to be tested before the night you need it.
Keep your pet indoors with ID tags and a registered microchip.
Make a quiet room with the blinds closed and background noise.
Keep pets away from fireworks debris; the ASPCA notes that fireworks contain chemicals and heavy metals that can harm pets who eat them.
What Urgent Care Costs
An urgent care visit is $135, or $36 with a PetfolkCare membership ($199 a year). Tests and treatment are priced separately, and you get an estimate before anything is done. Members save 10% on lab work and X-rays.
Call First, Then Come In
When something's wrong today, call our clinic on Steam Avenue. We'll help you decide where to go and get you in when we can. (804) 603-9509.