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Pet Urgent Care

Veterinarian examining a dog's injured front leg

Some problems can't wait for next week but don't need an emergency hospital either. Petfolk Johns Creek, at Medley in Johns Creek Town Center near Johns Creek Parkway and McGinnis Ferry Road, holds same-day appointments for those visits, with lab work, digital X-ray, and ultrasound on-site.

If what you're seeing sounds like an emergency, the page tells you so first. Book same-day care at our Johns Creek clinic.

Call (470) 964-6691 or book online. Open 8am–6pm, seven days a week.

When to go to a 24-hour emergency hospital

Go to a 24-hour emergency hospital now for trouble breathing or blue or gray gums; collapse or a seizure that won't stop; a swollen, hard belly with retching that brings nothing up; a male cat straining with little or no urine; heatstroke signs such as heavy panting, drooling, or stumbling after heat; major trauma like being hit by a car; or bleeding that won't slow with pressure. Call ahead so they're ready for you.

Petfolk Johns Creek is open 8am to 6pm, seven days a week. We don't provide overnight care, so anything that can't wait until morning belongs at a 24-hour emergency hospital.

What Urgent Care Handles

Urgent care is for problems that started recently, are getting worse, or are making your pet miserable, but aren't life-threatening:

  • Limping or a leg your pet won't put weight on

  • Vomiting or diarrhea that started today and isn't stopping

  • Cuts, scrapes, torn nails, and small bite wounds

  • Ear infections, hot spots, and skin flare-ups

  • Eye squinting, redness, or discharge

  • Mild allergic swelling of the face, with normal breathing

  • A cat who stops eating, hides, or seems off

Because the clinic has in-house labs, digital X-ray, and ultrasound, the exam, testing, and plan usually happen in the same visit.

Team member cleaning a cat's paw with gauze

Urgent Care or an Emergency Hospital?

The difference is the level of support your pet might need. An emergency hospital is open 24 hours, with overnight monitoring, oxygen, blood transfusions, and surgeons available at any hour. Urgent care diagnoses and treats during clinic hours, and sends pets home with a plan.

If your pet may need any of that hospital-level support, start at the emergency hospital. A transfer later costs time. AAHA's guide to pet emergencies lists the warning signs that point there.

If your pet is stable but something is clearly wrong, urgent care is often the faster and less expensive path. If the exam shows your pet needs more, the vet will tell you plainly and help you get there.

Black Labrador with a bandaged paw after an urgent visit

When Urgent Care Isn't the Right Visit

Some needs fit better as a scheduled appointment, where there's time to talk:

  • Itching or ear trouble that's been building for weeks

  • Vaccines, heartworm tests, and prevention refills

  • A dental concern you noticed last month

  • Senior wellness and follow-up lab work

Booking those as routine visits usually gets you more time with the vet, not less care.

Owner giving a small white dog an oral medication at home

Storm and Fireworks Nights

Metro Atlanta's spring and summer thunderstorms, tornado watches, and July 4 fireworks are hard on noise-anxious dogs. Panic can lead to escapes, broken nails, cut paws, and chewed crates.

  • Check that your dog's ID tag and microchip registration are current before storm season.

  • Set up an interior room with the blinds closed and steady background noise.

  • If your dog panics every year, book a visit well before July 4 to talk through options. Don't give human calming medications.

What Happens at an Urgent Visit

  1. Book a same-day appointment online or call (470) 964-6691. Bring a timeline: when it started, what it looked like, and whether it's better or worse.

  2. Bring medications in their bottles, packaging from anything your pet ate, and a phone video of the limp, cough, or breathing.

  3. You go straight to an exam room and stay with your pet. Our Gentle Handling team keeps the exam slow and quiet for a pet that's already hurting.

  4. The vet explains any tests before running them, and you get an estimate first.

  5. You leave with a plan, and the visit summary is in the Petfolk app.

“I brought my dog here after he became sick over the weekend (when his regular vet was closed). ... My dog received excellent care.”

— Edward P., Petfolk client

What an Urgent Visit Costs Depends On

  • The urgent exam

  • Tests the exam points to: lab work, X-rays, or ultrasound

  • Treatment in the clinic, such as wound care, fluids, or medication

  • Medication to take home

You'll get an estimate before any test or treatment. PetfolkCare members get exams covered up to $99 per visit and 10% off lab work and X-rays.

Same-Day Answers, Honest Limits

Book same-day care at Petfolk Johns Creek, or call (470) 964-6691 if you're not sure which level of care fits.

Frequently Asked Questions